Wednesday, July 6, 2011

Our customer service is the foundation of our culture! How are we doing thus far?

Richard was an amazing agent. He was always available (he even called us while on his vacation) and did a great job explaining complicated manners to us in terms we could understand. Being first time home buyers is obviously an extremely nerve racking concept, but with an agent like Richard I felt as though we had someone with vast knowledge who was both willing and able to guide us. Agent: Richard Strahm

Valerie Carlisle is a superhero. From the beginning of the process, Jon and I both knew that she was the perfect agent for us: kind, patient, great personality, and extremely knowledgeable about the homebuying process. She never led us astray, always made us feel comfortable and informed, and I would recommend her to any of my friends or family looking to buy a home in the Philly area. Agent: Val Carlisle

Our experience with our realtor was exceptional and we knew, as he did, our house would not sell quickly. So, patience was a virtue at that time. Agent: Bob Abbott

Scott was helpful answering questions and providing information after the sale as well as before and we appreciate that. Agent: Scott Loper


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